Privacy Policy

Privacy Policy for G & G Consultants Payment Portal (www.gandgrecovery.com)

Last Updated: 12/15/2024

G & G Consultants ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment portal website, www.gandgrecovery.com (the "Portal"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Portal.

1. Information We Collect

We may collect information about you in the following ways:

1.1 Information You Provide to Us

• Payment Information: When you make a payment through the Portal, we collect payment-related information, such as your name, billing address, payment method (e.g., credit/debit card number, expiration date, security code, or bank account details for ACH transactions), and transaction amount.
• Contact Information: If you contact us for support or inquiries, we may collect your name, email address, phone number, and any other information you provide.
• Account Information: If you create an account on the Portal, we may collect your username, password, and other account-related details.

1.2 Information We Collect Automatically

• Usage Data: We may collect information about your interactions with the Portal, such as your IP address, browser type, device information, operating system, pages visited, time spent on the Portal, and referring URLs.
• Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., web beacons, pixel tags) to enhance your experience, analyze usage, and improve the Portal's functionality. You can manage your cookie preferences through your browser settings.

1.3 Information from Third Parties

• We may receive information from third-party payment processors or service providers to facilitate transactions and ensure compliance with applicable laws.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Payments: To process and verify your payment transactions, including fraud prevention and compliance with payment industry standards.
• To Provide Services: To manage your account, provide customer support, and respond to your inquiries.
• To Improve the Portal: To analyze usage trends, monitor performance, and enhance the functionality and security of the Portal.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes, such as tax reporting, anti-money laundering (AML), and know-your-customer (KYC) requirements.
• To Communicate with You: To send you transactional emails, such as payment confirmations, account updates, or responses to your inquiries.
• To Protect Our Rights: To protect our legal rights, enforce our Terms and Conditions, and prevent fraud or abuse.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers that assist us in operating the Portal, processing payments, or providing support services (e.g., payment processors, hosting providers, analytics providers). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• With Legal Authorities: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to comply with regulatory requirements.
• In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
• To Protect Rights and Safety: We may share your information to protect the rights, property, or safety of G & G Consultants, our users, or others, including to prevent fraud or investigate potential violations of our Terms and Conditions.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, secure socket layer (SSL) technology, firewalls, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer or device. If you suspect unauthorized access to your account, please contact us immediately.

5. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information, subject to legal obligations.
• Restriction: The right to restrict or object to the processing of your personal information.
• Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Opt-Out of Marketing Communications: We do not send marketing communications through the Portal. However, if you receive transactional emails, you may not opt out of these as they are necessary for the service.

To exercise your rights, please contact us at contact@gandgrecovery.com or (888) 779-3996. We may require verification of your identity before processing your request. We will respond to your request within the timeframes required by applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Portal.

• Essential Cookies: Necessary for the operation of the Portal (e.g., session management, security).
• Analytics Cookies: Used to analyze usage trends and improve the Portal.
• Third-Party Cookies: Set by third-party service providers (e.g., payment processors, analytics providers).

7. Third-Party Links

The Portal may contain links to third-party websites or services, such as payment processors. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

The Portal is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it. If you believe a child under 13 has provided us with personal information, please contact us immediately.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers or service providers are located. These countries may have different data protection laws. We take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws, such as implementing standard contractual clauses or relying on adequacy decisions.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the functionality of the Portal. We will notify you of material changes by posting the updated Privacy Policy on the Portal or by other means, such as email. Your continued use of the Portal after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email:      contact@gandgrecovery.com 
• Phone: (888) 779-3996
• Mailing Address: 81 Ward Ln. STE 6, Ellijay, GA 30540